SERVICE

After-sales service

AFTER SALES SERVICE FLOW CHART

Purchased product

After-sales maintenance

Call MICE Service Center 4008-622-883 Detailed registration of customer personnel

On-site maintenance training and machineconsiderations(limited to Pearl River Delta customers)

Delivery or shipment door

On-site operation training (limited to Pearl River Delta customers)

On-site maintenance training and machineconsiderations(limited to Pearl River Delta customers)

Service Policy Simple fault phone communication Solve problems within 24 hours, depending on the situationUrgent need to replace the accessories price of 2,000 yuan (RMB) within the first expressdelivery

Customer Satisfaction After-sales products call back within a week On-site maintenance service every three months (Limited to Pearl River Delta customers)Customer response questions,feedback within 24 hours, to customer satisfaction